Central Referral Hospital, Gangtok launches KareXpert: A revolutionary mobile app for patients

Central Referral Hospital, Sikkim Manipal University, has taken a significant step towards revolutionizing healthcare in Sikkim with the launch of KareXpert, an advanced Hospital Information System (HIS) and mobile app. The cutting-edge solution is set to enhance healthcare delivery, making it more efficient, patient-friendly, and paperless.

KareXpert, a Reliance Jio-backed venture, provides a comprehensive Enterprise Healthcare Platform designed to transform multi-specialty hospital chains into world-class SMART hospitals. With this new system, Central Referral Hospital aims to streamline hospital operations, reduce waiting times, and improve overall patient care.

Key features and benefits of KareXpert for patients:

Reduced Waiting Times: Patients can now book appointments, make payments, complete pre-admission formalities, and submit documents via the app, all of which reduce waiting times across services.

Appointment Scheduling: The app allows patients to schedule or reschedule appointments online, offering more flexibility and convenience without needing to visit or call the hospital.

Electronic Medical Records (EMR): KareXpert enables patients to access their health records, test results, and prescription history directly from their smartphones, keeping them informed and involved in their healthcare journey.

Prescription Management: Patients can view, renew, and track prescriptions through the app, eliminating the need for physical prescriptions.

Telemedicine & Virtual Consultations: The app facilitates remote consultations with healthcare providers, making healthcare more accessible, especially for emergencies or patients with mobility challenges.

Laboratory & Radiology Reports: Patients will receive test results via SMS on their registered mobile numbers, ensuring timely access to crucial health information.

Convenience & Accessibility: The app brings healthcare services to the patients’ fingertips, enabling them to access medical services anytime and anywhere, making healthcare more accessible than ever before.

KareXpert brings together the best software technologies, backed by a financially strong platform. It promises a more efficient and reliable healthcare experience at Central Referral Hospital. The introduction of this technology will not only enhance patient care but also improve healthcare professionals' ability to manage patient information accurately, leading to better outcomes and fewer errors.

By implementing KareXpert, Central Referral Hospital is setting a new standard for healthcare services in Sikkim.